Improving the Artemis Customer Experience

Our customers’ experience with our team is a topic we take very seriously at Artemis Lifestyle Services. That’s why we have a team that focuses on nothing else!

The Artemis Customer Experience Team consists of 16 talented customer-service professionals based in our three corporate offices in Kissimmee, Championsgate and Palm Coast. But these people are more than customer-service pros…they’re also incredibly helpful and knowledgeable!

Under the leadership of Tracy Durham, Director of Regional Operations, this team has received extensive training in how to provide an excellent customer experience to our Artemis family of homeowners. This team is working collaboratively across all Artemis departments to ensure success in serving our homeowners.

“Our team has been given a clear understanding of what’s expected of them. In addition, they’ve been provided the tools and training to execute their roles successfully. And our Artemis culture helps them enjoy what they do,” Tracy says. “I am excited to see their growth as a team and as individuals.”

When you call Artemis at 407-705-2190, you’re connected to a member of our Customer Experience Team, who is able to answer the majority of homeowner questions. If a homeowner needs specialized assistance, our Customer Experience Team will transfer the caller to the correct Artemis team member.

Caring for our customers is our focus, and we have a great team that’s pushing to exceed our customers’ expectations. We encourage you to give us a call and let us help you with your community-related questions!

 

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