Residential Info

Accessing your Community Portal:

There is an easy way for a resident to access the community’s portal:

  • The community manager and or Artemis staff can provide can send an invite for the user to join the community portal.

Receiving an Invitation to Join the Community Portal:
If the community manager has the resident’s email address, the manager can send an invitation to the resident to join the community portal. The invitation comes from and can end in your junk and spam folder. 

After you receive the email, please select Click Here to Join option, you will be redirected to a screen on which you will set up password, phone number, and accept the terms of use and privacy policy. Then you can complete and Submit Registration.

Once submitted, the resident will be redirected to the login page where they must provide the following to log in:

Email: <Type in the email address that you received your email invite on>
Password: <Type in the password you established when you registered above>

Note: You should also receive a “Welcome” email that covers steps to log in, reset your password, and find online help resources.

Logging Into the Resident Portal

    • Once the resident has set up their user and password information, they can log into the portal using the same login screen as above.

Mobile Access

    • To login to your portal using your phone or mobile device, please follow the instructions when attempting to log in to the website on your mobile device to download your community’s associated mobile app.
    • The mobile app is required to access your account using a mobile device.

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Additional Assistance:

Customer service can provide any assistance on registering for the portal, resetting your password and or troubleshooting your account issues and or problems. 

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